Adya for hotels and restaurants

Take every reservation call, even in the middle of service

The phone rings hardest when the floor is fullest. Adya answers reservation calls, checks availability, books the table or room, confirms on WhatsApp, and answers guest questions about timings, menus and directions — in the guest's language.

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  • ₹16,932[1]loaded monthly cost of one receptionist at Indeed's India average salary
  • ₹0.115[2]Meta's fee per WhatsApp booking confirmation in India
  • 24×7answering, including late-night calls from travellers

Missed calls are missed covers

A restaurant takes most of its booking calls in the hour before service, exactly when the host is seating guests. A hotel front desk juggling check-ins lets the phone ring. Either way, the caller books somewhere else.

Most of those calls are a booking or one of a dozen questions — parking, timings, veg options, check-in time, directions. An agent that handles them frees your team for the guests already through the door.

What Adya handles for hotels and restaurants

One agent across phone calls, WhatsApp, website chat and email, with your team one click away.

VoiceWhatsApp

Reservations

Adya checks availability in your booking calendar, takes party size and time, books it and confirms on WhatsApp.

VoiceChatWhatsApp

Guest questions

Menus, dietary options, timings, parking, check-in and check-out, directions and policies — answered from your own information.

WhatsApp

Confirmations and reminders

A confirmation at booking and a reminder before arrival, with an easy reply to change or cancel.

Inbox

Special requests to staff

Large groups, events, complaints and anything unusual go to your manager with the conversation attached.

What a conversation sounds like

An illustrative exchange in Bengali and English. Adya says it is an AI, follows the caller's language, and writes the outcome back.

Bengali and English, inbound call
  1. GuestAaj raat aat jon er jonno table hobe? Saare aatta naagad.
  2. AdyaHello! I'm the restaurant's AI assistant. 8:30 pm-e aat joner table khali ache. Kono veg ba Jain preference ache?
  3. GuestDuto Jain.
  4. AdyaNote korlam. 8:30 pm-e aat joner table book holo — WhatsApp-e confirmation pathachhi.

Rules that apply to hotels and restaurants

Not legal advice — the rules we design around, with the source for each.

Confirmations are utility messages[3]

A confirmation or reminder for a booking the guest made is a utility template in Meta's categories, at ₹0.115 in India. Festival offers and promotions are marketing and need opt-in.

Guest data under the DPDP Act[4]

Names, phone numbers and stay details are personal data. Collect what the booking needs and keep it on a defined retention period.

Allergies go to a person

Adya records dietary preferences with the booking. Serious allergy questions are passed to your staff rather than answered by the AI.

What it costs, worked out

Scenario: 400 reservation calls a month at about 2 minutes each, with a WhatsApp confirmation for each booking. Prices exclude GST.

Adya, billed by Amomic-AI

  • Starter plan₹2,999
  • Indian phone number₹399
  • 800 call minutes × ₹6₹4,800
Monthly total₹8,198

Telephony is in the per-minute rate. Chat, WhatsApp and email conversations come from the plan's allowance.

WhatsApp, billed by Meta at its own rates

  • 400 utility messages × ₹0.115₹46
Monthly total₹46

Adya adds no per-message fee. Meta invoices your WhatsApp Business account directly.

₹16,932 loaded monthly cost of one receptionist (indeed india average), against ₹8,198 for Adya.

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Questions from hotels and restaurants

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Other industries

D2C & ecommerceCOD confirmation, failed deliveries, abandoned cartsHealthcare & clinicsAI receptionist, bookings, appointment remindersReal estateInstant lead calls, qualification, site-visit bookingBanking, NBFC & lendingEMI reminders, collections, promise-to-pay captureEducation & coachingAdmission enquiries, counselling bookings, fee remindersInsuranceRenewal reminders, grace-period calls, claim statusAutomotive dealershipsTest-drive bookings, service reminders, follow-upsLogistics & deliveryWhere-is-my-order, NDR calls, delivery rescheduling

Hear Adya answer your own customers

Free plan, no card. Start on website chat today and add WhatsApp and calls when you are ready.

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